Return Policy for Carolinas Lingerie – Extended to 15 Days

Our Returns Policy is designed to ensure your satisfaction, offering a generous return window of up to 30 days from the date of delivery. Please familiarize yourself with the following terms and conditions:

1. Product Condition: Returned products must be in their original condition, unaltered, and unwashed. Ensure that merchandise is accompanied by its original tags and packaging.
2. Refund Processing: Returns may take 5-7 business days to process once the package has been delivered to us. Items sent back without proper authorization from returns.carolinaslingerie.com may experience delays in the refund process.
3. Original Shipping Fees: Please note that original shipping fees are non-refundable. The customer is responsible for any return shipping costs incurred.
4. Denial of Returns: Merchandise that does not meet our specified requirements will be denied. To avoid this, ensure that returned items adhere to our guidelines.
5. Incorrect or Defective Products: If you receive the wrong item or a defective product, please contact us immediately at info@carolinaslingerie.com or call (888) 123-4567 for prompt assistance.
6. Orders Paid with Klarna: For orders paid with Klarna, once your refund is processed, it will automatically be routed to Klarna and reflected in your payment plan. For further information, please reach out to Klarna support.

Please follow the return process diligently to ensure a smooth experience. We strive to provide excellent customer service and appreciate your cooperation.

For any questions or concerns, contact our support team at info@carolinaslingerie.com. Your satisfaction is our priority.